Privacy Policy

Last updated: 7 October 2026

This Privacy Policy explains how Rivencairn Limited ("Rivencairn", "we", "us" or "our"), a company registered in Ireland at 14 Harcourt Street, Dublin 2, D02 HH25, Ireland, collects, uses and protects personal data in connection with the Rivencairn platform and website.

1. Data We Collect

We collect personal data only when it is necessary to provide the platform or respond to your enquiries. This may include:

  • Your name and email address, provided when you submit an access request or contact form.
  • Your phone number, if you choose to provide it.
  • The content of messages you send to the support team.
  • Technical data such as IP address, browser type and device information, collected automatically when you visit the website.
  • Usage data relating to how you interact with the platform, collected after access is granted.

2. How We Use Your Data

We use the personal data we collect to:

  • Process and respond to access requests and support enquiries.
  • Provide, operate and improve the Rivencairn platform.
  • Communicate with you about your account or access status.
  • Comply with applicable legal obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law:

  • Contractual necessity — where processing is required to fulfil your access request or provide the platform.
  • Legitimate interests — where we have a legitimate interest in operating and improving our platform, provided this is not overridden by your rights.
  • Legal obligation — where we are required to process data to comply with applicable law.
  • Consent — where you have given us specific consent to process your data for a defined purpose.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating the platform (for example, hosting and email services), subject to appropriate contractual protections. We may also disclose data where required by law or to protect the rights and safety of the platform and its users.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you.
  • The right to rectification of inaccurate or incomplete data.
  • The right to erasure of your data in certain circumstances.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

7. Cookies

The Rivencairn website may use cookies and similar technologies to support platform functionality and improve the user experience. You can manage cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. No digital system can be made entirely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised date. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal data, contact us:

  • Email: [email protected]
  • Phone: +353 1 485 6270
  • Post: Rivencairn Limited, 14 Harcourt Street, Dublin 2, D02 HH25, Ireland